Privacy Policy – Milano Medical Billing LLC

Last Updated: November 15, 2025

Milano Medical Billing LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with our website, services, or communicate with us via RingCentral phone calls and SMS.

Information We Collect

We may collect information when you:

  • Provide your name, email, or phone number on our website or contact forms.

  • Communicate with us via phone calls, voicemail, or SMS using RingCentral.

  • Submit inquiries or request a quote for medical billing services.

  • Interact with our website (automatically) — including IP address, browser type, device information, and usage data.

RingCentral communications may also record metadata such as call duration, timestamps, and message delivery status.

How We Use Your Information

Your information is used to:

  • Respond to inquiries and support requests.

  • Provide personalized medical billing services.

  • Send SMS notifications or updates if you opt in.

  • Improve our services and communications.

  • Comply with legal requirements and prevent fraud.

SMS / RingCentral Consent

By providing your phone number and opting in, you consent to receive SMS messages from Milano Medical Billing LLC.

  • You can opt out at any time by replying STOP to any SMS.

  • For help, reply HELP or contact us directly.

  • Your phone number and consent will never be sold or shared with third parties for marketing purposes.

This ensures compliance with RingCentral’s messaging policies and The Campaign Registry (TCR) requirements.

Sharing Your Information

We do not sell your personal information. We may share information with:

  • Third-party service providers that help us operate our communications and billing systems.

  • Legal authorities if required by law or in response to legal process.

  • Others only with your consent.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no system is completely secure.

Data Retention

We retain your personal information only as long as necessary to provide services or as required by law. When information is no longer needed, it is securely deleted or anonymized.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access personal information we hold about you.

  • Request corrections or deletion of your data.

  • Withdraw consent for SMS communications.

To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this policy to reflect changes in services, legal requirements, or business operations. The “Last Updated” date will reflect the latest version.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:

Liliya Bragar
Milano Medical Billing LLC
Email: milanombllc@gmail.com
Phone: (208) 227-5774
Location: Meridian, Idaho 83646